Fixa_ Support

FIXA plan: free period and managing your subscription

Everything about your subscription lives on "Billing" → "Plan" in the sidebar.

The Plan page: current plan, status, validity and available plans with buttons

What the page shows

  • Plan — your current plan and its limits (how many masters in the schedule and locations are allowed).
  • Status — whether the subscription is active.
  • Validity — the end date of the current period and a day counter.
  • Promo / options — if a free period is active, its end date is shown here and in the banner at the top.

Below is the subscription history: all periods with dates and statuses. Invoices are marked "Soon" — they arrive together with online payment.

Free period

After registration a new business gets a free promo period with every system capability — no module restrictions.

Changing or extending your plan

The "Available plans" block shows plan cards with monthly and yearly prices and limits. Your current plan is marked "Yours".

  1. Click "Switch to this plan" on the card you want (or "Extend plan" on your own).
  2. In the dialog pick the billing period — monthly or yearly (yearly is cheaper) — and leave an optional comment.

Plan request dialog: choosing monthly or yearly billing

  1. After "Send request" we receive it, contact you about payment and activate the plan. While the request is pending it sits in a banner at the top of the page — you can cancel it there and submit another. Your request history with statuses is shown below the plans.

Online card payment is coming — then the plan will activate right after the payment.

The location limit is checked when creating a new branch in "Settings → Locations": if your plan doesn''t allow another one, the system offers an upgrade.