Online booking via the Telegram bot

Clients can book without leaving Telegram — the button dialog in your salon bot works with the same services, staff and free slots as the online-booking widget.

How to enable

Open Settings → Integrations → Telegram → Booking via bot, flip the toggle and pick a booking form if needed (your forms from "Online booking" are used — with their services, settings and format). With booking off, the bot only sends notifications.

What the client sees

The bot's main menu has three buttons:

• 📅 Book — pick a service, a specialist and a time. The step order follows your booking form's format: the "Menu" format lets the client pick options in any order on one screen, step-by-step formats go sequentially. Free days and hours are real: the bot sees staff schedules and busy slots exactly like the widget.
• 🔁 Same as last time — the previous visit's services and specialist; only the day and time are left to pick.
• 🕐 My bookings — upcoming visits with "❌ Cancel" and "🔄 Reschedule" buttons. Rescheduling offers free days and hours for the same service with the same specialist; the journal updates automatically and the client gets a confirmation.

A bot booking appears in your journal instantly, marked with its source. Prices, durations and per-specialist pricing apply exactly as in the widget. Cancelling and rescheduling respect the form's cancellation window.

Tip

Put the bot link in your Instagram profile and Google Business card: the client shares their number once — and books in two taps ever after.