Assistants on appointments and their reward

An assistant helps the professional during a visit (coloring, long four-hands work) — and FIXA computes their reward automatically.

Enable compensation

Payroll → General settings → the Pay extra for assisting during a service toggle. The acquiring policy there also defines whether the bank fee is shared with assistants.

Assign an assistant to a service

In the appointment panel expand the service line — the Assistant field lists team members. The assistant attaches to a specific service of the visit, not the whole appointment: different services may have different assistants.

💡 An assistant doesn''t occupy a journal column — the appointment stays with the main professional, so even a team member with no schedule that day can assist.

Reward rates

In the calculation rule (the % of services component) there are three rates:

• base % — when the professional works alone;
• "% for the professional with an assistant" — equals the base if left empty;
• "% for the assistant" — accrued to the assistant from the price of the service they helped with.

Accruals appear in the period calculation for both: the professional at their "with assistant" rate, the assistant at the assistant rate.

FAQ

Who can be picked as an assistant? Any active team member of the location. If someone only assists — add them as a team member without services of their own.