How to set up specialists' work schedules

The schedule defines when a specialist sees clients: it is visible in the journal and controls the free slots of online booking.

Set the hours for a day

1. Open “Співробітники → Графік роботи” (Employees → Work schedule) — a monthly grid: rows are specialists, columns are days.
2. Click the cell of the day you need — set the start and end of the working day.
3. A day without hours is a day off.

Weekly template

To avoid clicking every day one by one:

1. Click “Налаштувати тиждень” (Set up week).
2. Set the hours for each day of the week, choose the start date and the number of weeks.
3. Apply — the system fills the schedule ahead and confirms: “Тижневий графік застосовано” (Weekly schedule applied).

💡 Tip: lunch or training is an appointment without a client (an internal block) with its own type; it blocks online booking slots. How to create one — in First appointment in the journal.

FAQ

Why is a specialist missing from the online booking widget? Check three things: the specialist has a schedule for the needed days, they are assigned to the service, and the service is available for online booking.

Managing the schedule right from the calendar

Click a team member's name in the journal column header to open the quick schedule menu:

• "Edit working hours" — the day's intervals and breaks in one window. A break appears in the calendar as a service block and closes that time for online booking.
• "Cancel workday" — if the day has live client appointments, the system lists them and asks you to reschedule or cancel them first; an empty day is removed together with its service blocks.
• "Add / Remove working days" — pick several dates in the month calendar and set the hours in one go.
• "Set up work schedule" — jump to the month editor with the team member highlighted.

Separate online-booking hours

The specialist works 10:00–19:00 but takes online clients only until 18:00? Open "Change online booking hours" in the staff menu and set the window: the widget and the Telegram bot will only offer slots inside it, while the receptionist can still book any working time in the journal.

• "Close the day" — turn online booking off for this date entirely.
• "Same as working hours" — remove the limit.