Appointment statuses

The status shows what stage a visit is at. It changes with one click — the top row of buttons in the appointment panel.

The statuses

• Pending — the appointment is created, the client has not confirmed yet. Gray dot on the calendar card.
• Confirmed — the visit is confirmed (orange dot). The client can confirm it themselves — with a button in your Telegram bot, if connected.
• Arrived — the client is in, the visit is in progress (violet dot).
• Completed — services delivered (green dot).
• No-show — marked via a small dialog with a reason (pink dot). More in “No-show and cancellation”.

The card background changes along with the dot: pink — no-show or cancellation, violet — client arrived, teal — prepaid visit, orange — confirmed but unpaid. The banknote icon shows the payment state.

What “Completed” does

This is the key status of the journal — it records that the visit actually happened:

• the master's payroll is accrued according to your calculation rules — payroll setup;
• materials are written off per the service tech cards — tech cards.

Complete visits the same day — payroll and reports stay accurate.

The after-payment hint

Once a visit is fully paid, the panel itself offers to complete it with a green banner — one click and the status is “Completed”.

💡 After full payment the appointment time is locked — if the visit needs to move, use “Reschedule appointment”.