Appointment journal

Creating, rescheduling and cancelling appointments, breaks and specialists' schedules.

• Digital journal overview — The FIXA home screen: a day grid by staff, the “Resources” view, date navigation, the daily till and client search.
• Creating an appointment in the journal — Two ways to create an appointment: from a grid cell or the “+ Запис” button; client by phone, services, appointment types.
• Service blocks: lunches, breaks and technical windows — A clientless, unpaid entry: how to give a master a lunch or a break and close that time for online booking.
• The journal on your phone — FIXA runs in the phone browser: bottom navigation, the day grid, a full-screen appointment panel and card-style lists.
• How to create your first appointment in the journal — Creating an appointment manually: client by phone number, service, specialist and time; internal blocks without a client.
• Appointment statuses — Pending, Arrived, Confirmed, Completed and “No-show”: how a visit moves through statuses and what “Completed” triggers automatically.
• Rescheduling an appointment — Three ways to move a visit: edit the time in the panel, the reschedule wizard for another day/master, or drag-and-drop right in the journal.
• No-show and cancellation — “No-show” with a reason, cancellation kept in the change history, and what the client sees in Telegram.
• The “Appointments” list — All appointments in one list: filters by visit and creation dates, staff member and location, client search.
• Products in a visit and walk-in sales — How to sell a product together with a service right inside the appointment — and how to make a sale without an appointment via the "Sell" button.
• Service discounts and price recalculation — A per-line discount inside a visit, position-based pricing, and the "Recalculate prices" banner after changing the master.
• Resources in an appointment: rooms and equipment — Automatic booking of rooms and equipment for an appointment, manual instance switching, and the "Resources" calendar view.